Introduction
Welcome to Daksh Overseas ("we," "our," or "us"). We are an overseas education consultancy registered as a Udyam MSME (Registration No.: UDYAM-MP-10-0084214), established on 07 June 2018 and headquartered in Bhopal, Madhya Pradesh, India.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website dakshoverseas.org, contact us for counselling, or use any of our services related to MBBS Abroad and Aviation courses.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services. This policy is compliant with the Information Technology Act, 2000 (India) and applicable data protection principles.
Information We Collect
We collect the following types of information when you interact with our website, contact form, WhatsApp, or counselling team:
| Category | Details Collected | How Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, nationality | Contact form, counselling sessions |
| Contact Information | Phone number, email address, city/state | Website form, WhatsApp, phone calls |
| Academic Details | NEET score, 10th/12th marks, qualifications | Counselling sessions, document uploads |
| Course Preference | Preferred course (MBBS/Aviation), country preference | Enquiry form, consultation |
| Device & Usage Data | IP address, browser type, pages visited, time on site | Automatically via cookies & analytics |
| Communication Data | Messages, enquiries, WhatsApp chats | Direct communication |
We do not collect sensitive personal data such as financial account details, passwords, or biometric information through our website.
How We Use Your Information
Your information is used solely for legitimate consultancy and communication purposes. Specifically, we use your data to:
- Provide personalized MBBS Abroad and Aviation career counselling services
- Respond to your enquiries, calls, emails, and WhatsApp messages
- Recommend suitable universities and countries based on your academic profile
- Assist with documentation, application submissions, and visa processes
- Send important updates related to your admission, visa, or application status
- Share information about new universities, scholarship opportunities, or intake notifications (with your consent)
- Improve our website functionality and user experience
- Comply with legal and regulatory obligations under Indian law
Information Sharing & Disclosure
Daksh Overseas does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:
- Partner Universities: With your explicit consent, we share your academic profile with NMC-approved universities abroad for the purpose of admission processing
- Visa & Embassy Requirements: During the visa application process, relevant personal documents may be submitted to embassies or visa authorities as required by law
- Service Providers: With trusted third-party service providers (e.g., web hosting, email services) who assist in operating our website, bound by confidentiality agreements
- Legal Compliance: When required by Indian courts, government authorities, or applicable law — we may disclose information to comply with legal obligations
Any sharing of your data with universities abroad is done only after your consent and is limited strictly to what is necessary for processing your admission application.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. A cookie is a small text file stored on your device when you visit a website.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly (e.g., page navigation, form submission)
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., pages visited, time spent) using tools like Google Analytics
- Preference Cookies: Remember your settings and preferences for a better experience on repeat visits
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to the use of cookies as described above.
Data Storage & Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.
- All form data submitted on our website is transmitted over secure HTTPS connections
- Access to personal data is restricted to authorized Daksh Overseas staff only
- Physical documents are stored securely at our registered office in Bhopal
- We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law
- After your counselling relationship with us concludes, we retain data for a minimum period of 3 years as per standard business practice
Your Rights Regarding Your Data
As a user of our services, you have the following rights with respect to your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of any inaccurate or incomplete personal information
- Right to Deletion: Request deletion of your personal data, subject to any legal obligations we may have to retain it
- Right to Withdraw Consent: Withdraw consent for us to contact you for marketing purposes at any time
- Right to Opt Out: Opt out of receiving promotional emails or WhatsApp messages from us
- Right to Complaint: Lodge a complaint with the appropriate data protection authority if you believe your rights have been violated
To exercise any of these rights, please contact us at info@dakshoverseas.org or call us at +91 94715 45044. We will respond to your request within 30 working days.
Third-Party Links
Our website may contain links to third-party websites, including partner university websites, social media platforms (Facebook, Instagram, WhatsApp), and external resources. These third-party sites have their own privacy policies, which we do not control.
We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of every website you visit before providing any personal information.
Clicking on any external link on our website takes you away from dakshoverseas.org. Daksh Overseas is not liable for the content or privacy practices of external websites.
Children's Privacy
Our services are intended for students who are 17 years of age or older (MBBS applicants must have completed 10+2 and appeared for NEET). We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.
If you are a parent or guardian and believe your child under 13 has provided us with personal data without your consent, please contact us immediately at info@dakshoverseas.org. We will promptly delete such information from our records.
For students between 13 and 17 years of age, we encourage parental involvement in the counselling and admission process, and parents/guardians are welcome to contact us on behalf of their child.
Changes to This Privacy Policy
Daksh Overseas reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this policy, we will notify you via:
- A prominent notice on our website homepage
- An email notification to your registered email address (if applicable)
- A WhatsApp notification (if you are an active student in our system)
Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us through any of the following channels:
Flat No. 104, A-4 Block, Canal Kinship Apartment, Salaiya, Huzur, Bhopal, MP – 462026, India